terms and conditions

What type of information do I collect?

I receive, collect and store any information you enter on my website or provide me in any other way. In addition, I collect the Internet protocol (IP) address used to connect your computer to the Internet; e-mail address; computer and connection information. I may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. I also collect personally identifiable information that you provide (including name, email, communications).

How do I collect information?

When you send a message through my online contact form I will collect information you give such as your name, email address and company name, which I will use to reply to your messages and carry on our conversation.

When you conduct a transaction on my website, as part of the process, I collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why do I collect such personal information?

I collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services
To be able to contact my Visitors and Users with general or personalised service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which I may use to provide and improve my services;
To comply with any applicable laws and regulations.

How do I store, use, share and disclose my site visitors' personal information?

My website is hosted on the Wix.com platform. Wix.com provides me with the online platform that allows me to sell my products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by me adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by my store and its service providers.

How do I communicate with my site visitors?

I may contact you to discuss my products or services, send updates about my company, or as otherwise necessary to contact you to enforce any agreement I may have with you. For these purposes I may contact you via email, telephone, text messages, and postal mail.

How do you use cookies and other tracking tools?

I use essential cookies to allow my site to work. I use analytics to see how many people have visited the site etc. You can see a list of the cookies wix websites use here: https://support.wix.com/en/article/cookies-and-your-wix-site

I reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If I make material changes to this policy, I will notify you here that it has been updated, so that you are aware of what information I collect, how I use it, and under what circumstances, if any, I use and/or disclose it.

If you would like to: access, correct, amend or delete any personal information I have about you, you are invited to contact me at sarah@klanimation.com